Outage in Platform.sh
Partial outage for EU region.
Resolved Major
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Outage Details
Components affected
Platform.sh Europe (West) (eu.platform.sh)Latest Updates ( sorted recent to last )
All issues resulting from this incident have been verified as fixed. The incident is now resolved.
A fix has been implemented and we are monitoring the results.
We have identified the root cause: A recently deployed update is causing some HTTP requests sent to our API service to break unexpectedly. Our engineers are currently working on deploying a fix as soon as possible.
We are still actively investigating the incident root cause.
Currently affected environment actions: deployment, redeploys, creation, deletion, and activation. Please refrain from using them while the incident is ongoing.
Some API requests are returning errors, and the CLI is unavailable.
Sites are working as expected.
We are still actively investigating the incident root cause.
We have detected an issue affecting API service on the eu.platform.sh regions. Our Operations team has been notified and is currently working to restore service.
This outage does not affect Dedicated Enterprise Clusters.
We will update you as soon as we have further information.
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