Outage in Platform.sh

Partial Outage on EU-4

Resolved Minor
August 20, 2023 - Started over 2 years ago - Lasted about 8 hours
Official incident page

Incident Report

We have detected an issue affecting service on the EU-4 region. Our Operations team has been notified and is currently working to restore service. We will update you as soon as we have further information.
Components affected
Platform.sh Europe (West 4) (eu-4.platform.sh)

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/21/2023 11:04AM

This incident has been resolved.

MONITORING over 2 years ago - at 08/21/2023 07:24AM

We're still actively monitoring the region stability to ensure the service remains fully available until we finish fully addressing the issue. All service are fully working as expected right now.

MONITORING over 2 years ago - at 08/21/2023 03:26AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 08/21/2023 03:20AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 08/21/2023 03:20AM

We have detected an issue affecting service on the EU-4 region. Our Operations team has been notified and is currently working to restore service. We will update you as soon as we have further information.

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