Outage in Platform.sh
Outage on eu-4 and fr-1
Resolved Major
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Outage Details
We have detected an issue affecting service on the eu-4 and fr-1 regions. We are currently working to restore service.
This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.
This outage does not affect Dedicated Enterprise Clusters.
We will update you as soon as we have further information.
Components affected
Platform.sh Europe (West 4) (eu-4.platform.sh) Platform.sh Europe (France) (fr-1.platform.sh)Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 08/26/2023 12:47PM
This incident has been resolved.
MONITORING
about 2 years ago - at 08/26/2023 12:19PM
A fix has been implemented and we are monitoring the results. Both regions should be stable now.
IDENTIFIED
about 2 years ago - at 08/26/2023 11:36AM
We have stabilized the eu-4 region. Unfortunately, the fr-1 region issues have returned and we are currently recovering it.
IDENTIFIED
about 2 years ago - at 08/26/2023 10:37AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 years ago - at 08/26/2023 10:18AM
Fr-1 region is operational now. We are still working on getting eu-4 back in shape.
INVESTIGATING
about 2 years ago - at 08/26/2023 10:03AM
We have detected an issue affecting service on the eu-4 and fr-1 regions. We are currently working to restore service.
This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.
This outage does not affect Dedicated Enterprise Clusters.
We will update you as soon as we have further information.
Latest Platform.sh outages
Projects and Organizations service outage - 26 days ago
Partial Outage on EU-5 region - about 1 month ago
Partial Outage on EU-5 region - about 1 month ago
Partial Outage on Europe (Germany) (de-2.platform.sh) - 2 months ago
Build failure on all regions - 2 months ago
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