Outage in Platform.sh

Outage on FR-1 region

Resolved Major
September 01, 2023 - Started about 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

We have detected an issue affecting service on the FR-1 region. We are currently working to restore service. This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected. This outage does not affect Dedicated Enterprise Clusters. We will update you as soon as we have further information.
Components affected
Platform.sh Europe (France) (fr-1.platform.sh)
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/01/2023 11:38AM

This incident has been resolved.

MONITORING about 2 years ago - at 09/01/2023 07:20AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 09/01/2023 05:52AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 09/01/2023 05:41AM

We have detected an issue affecting service on the FR-1 region. We are currently working to restore service.

This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.

This outage does not affect Dedicated Enterprise Clusters.

We will update you as soon as we have further information.

Latest Platform.sh outages

Projects and Organizations service outage - 26 days ago
Partial Outage on EU-5 region - about 1 month ago
Partial Outage on EU-5 region - about 1 month ago
Partial Outage on Europe (Germany) (de-2.platform.sh) - 2 months ago
Build failure on all regions - 2 months ago

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