Outage in Platform.sh

Partial Outage on Orange service provider

Resolved Major
November 13, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We have detected an issue affecting service on the production environments availability for sites hosted on Orange service provider. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience downtime. We will update you as soon as we have further information.
Components affected
Platform.sh Dedicated Enterprise
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/13/2023 11:49AM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/13/2023 10:15AM

All production environments are recovered and available as expected again. We are monitoring the availability.

INVESTIGATING almost 2 years ago - at 11/13/2023 09:43AM

We have detected an issue affecting service on the production environments availability for sites hosted on Orange service provider. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience downtime.

We will update you as soon as we have further information.

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