Outage in Platform.sh

Partial Outage on FR-4

Resolved Minor

November 22, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have detected an issue affecting service on the FR-4 regions. Our Operations team has been notified and is currently working to restore service. Projects in affected regions may experience timeouts or performance issues on their site. We will update you as soon as we have further information.

Components affected

Platform.sh Europe (France 4) (fr-4.platform.sh)

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 11/22/2023 05:51PM

This incident has been resolved.

MONITORING about 2 years ago - at 11/22/2023 04:30PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 11/22/2023 03:59PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 11/22/2023 03:29PM

We have detected an issue affecting service on the FR-4 regions. Our Operations team has been notified and is currently working to restore service. Projects in affected regions may experience timeouts or performance issues on their site.

We will update you as soon as we have further information.

Latest Platform.sh outages

Degrated Performance on Upsun Console - 2 days ago

Degraded Performance on Console - 15 days ago

Console Metrics not shown on Dedicated Staging Enterprise clusters - about 1 month ago

Partial Outage on FR-4 - about 2 months ago

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