Outage in Platform.sh
Environment Data Sync Not Functional
Resolved MinorIncident Report
We are seeing issues with syncing data between environments in multiple regions. Our operations team is investigating. Affected projects will not be able to synchronize data, and new environments will not contain data from their parent environment.
There is no impact to the availability of production sites.
Components affected
Platform.sh USA-2 (East 2) (us-2.platform.sh) Platform.sh United Kingdom (uk-1.platform.sh) Platform.sh Canada (ca-1.platform.sh) Platform.sh USA (East) (us.platform.sh) Platform.sh Australia (au.platform.sh)Need to monitor Platform.sh outages?
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 02/01/2024 07:12AM
This incident has been resolved.
MONITORING
almost 2 years ago - at 02/01/2024 06:50AM
Our engineering team had just deployed the fix to the affected regions.
We are still monitoring the regions.
IDENTIFIED
almost 2 years ago - at 02/01/2024 04:21AM
Our engineers had implemented the fix and now we are finalizing necessary process for testing and verification phase before releasing the fix to the affected regions.
IDENTIFIED
almost 2 years ago - at 02/01/2024 02:23AM
We are continuing to work on a fix for this issue.
IDENTIFIED
almost 2 years ago - at 01/31/2024 11:58PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
almost 2 years ago - at 01/31/2024 10:32PM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 01/31/2024 08:55PM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 01/31/2024 07:33PM
We are seeing issues with syncing data between environments in multiple regions. Our operations team is investigating. Affected projects will not be able to synchronize data, and new environments will not contain data from their parent environment.
There is no impact to the availability of production sites.
Latest Platform.sh outages
Console/API Outage on AU-2 - 7 days ago
Services outage on Dedicated Enterprise Clusters - 7 days ago
Partial Outage on FR-3 - 22 days ago
Projects and Organizations service outage - about 2 months ago
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