Outage in Platform.sh

Partial Outage on EU 4

Resolved Major
February 27, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have detected an issue affecting service for some sites on the EU 4 region. Our Operations team has been notified and is currently working to restore service. Impacted sites are unable to receive traffic and requests.
Components affected
Platform.sh Europe (West 4) (eu-4.platform.sh)

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/28/2024 01:26AM

This incident has been resolved.

MONITORING almost 2 years ago - at 02/28/2024 12:50AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 02/28/2024 12:03AM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 02/27/2024 11:29PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 02/27/2024 11:03PM

We have detected an issue affecting service for some sites on the EU 4 region. Our Operations team has been notified and is currently working to restore service.

Impacted sites are unable to receive traffic and requests.

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