Partial Outage on FR-1 region

This incident has been resolved.

All services are currently operational. Our engineering team is conducting a comprehensive review of all affected components to confirm their full functionality and address any outstanding technical issues.

All affected projects data and environments have been recovered successfully. Some metrics services may still be unavailable.

Our upstream provider has recovered impacted hosts. We are monitoring the results.

Most impacted hosts and projects have been fully recovered.

The upstream provider is still working on full recovery.

Our hosts have been recovered and all projects are operational.
The upstream provider is still working on full recovery of their data centre.

The upstream provider has recovered our core hosts and the projects are back online.

We are continuing to work with our upstream provider on recovery.

We are continuing to work with our upstream provider on recovery.

Our upstream provider has encountered an unexpected temperature increase which required the emergency shutdown of the servers impacted by this incident. They are actively working on recovery.

We are continuing to work on a fix for this issue.

The issue has been identified and we are working on recovering the affected hosts.

We have detected an issue affecting service on the FR-1 region. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience slowness and unresponsive sites.
We will update you as soon as we have further information.