Outage in Platform.sh

Partial Outage on EU 4

Resolved Major
May 13, 2024 - Started about 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

We have detected an issue affecting service on the EU 4 region. Our Operations team has been notified and is currently working to restore service. We will update you as soon as we have further information.
Components affected
Platform.sh Europe (West 4) (eu-4.platform.sh)
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/14/2024 02:58AM

All affected project and cluster are successfully recovered.

MONITORING about 1 year ago - at 05/13/2024 11:42PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 05/13/2024 10:35PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 05/13/2024 10:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 05/13/2024 09:37PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 05/13/2024 09:07PM

We have detected an issue affecting service on the EU 4 region. Our Operations team has been notified and is currently working to restore service.

We will update you as soon as we have further information.

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