Outage in Platform.sh

Outage on EU-5

Resolved Minor
February 13, 2025 - Started 3 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We have detected an issue at our upstream provider affecting service on the EU-5 region. This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected. We will update you as soon as we have further information.
Components affected
Platform.sh Europe (North 1) (eu-5.platform.sh)
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/14/2025 05:05AM

The upstream problem has been resolved, and we are not receiving any further alerts. As a result, we are going to mark the incident as resolved.

MONITORING 3 months ago - at 02/14/2025 01:00AM

Affected projects are back online as upstream provider has implemented fixes - we will continue to monitor the situation.

INVESTIGATING 3 months ago - at 02/13/2025 11:59PM

We have detected an issue at our upstream provider affecting service on the EU-5 region.

This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.

We will update you as soon as we have further information.

Latest Platform.sh outages

Partial Outage on FR-3.platform.sh - 16 days ago
Partial outage of Console and Deployment services on FR-3 region - about 1 month ago
Degraded Performance of Console and Deployment services on AU, AU-2 regions. - about 1 month ago
Partial Outage on EU-5 region - 5 months ago
Console issues when creating variables. - 5 months ago

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