Outage in Platform.sh

Outage on EU-5

Resolved Minor

February 13, 2025 - Started 11 months ago - Lasted about 5 hours
Official incident page

Incident Report

We have detected an issue at our upstream provider affecting service on the EU-5 region. This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected. We will update you as soon as we have further information.

Components affected

Platform.sh Europe (North 1) (eu-5.platform.sh)

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 02/14/2025 05:05AM

The upstream problem has been resolved, and we are not receiving any further alerts. As a result, we are going to mark the incident as resolved.

MONITORING 11 months ago - at 02/14/2025 01:00AM

Affected projects are back online as upstream provider has implemented fixes - we will continue to monitor the situation.

INVESTIGATING 11 months ago - at 02/13/2025 11:59PM

We have detected an issue at our upstream provider affecting service on the EU-5 region.

This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.

We will update you as soon as we have further information.

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