Outage in Platform.sh
Degraded Performance of Console and Deployment services on AU, AU-2 regions.
Resolved MajorIncident Report
We have detected an issue affecting service on the AU and AU-2 regions. Our Operations team has been notified and is currently working to resolve the issue. Projects on affected regions may experience delays when loading console, triggering deployments or taking backups.
This issue does not affect availability of any environments, only the API services for the project. There is no site downtime as a result of this issue.
Components affected
Platform.sh Australia (au.platform.sh)Need to monitor Platform.sh outages?
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 03/23/2025 05:06AM
This incident has been resolved.
MONITORING
11 months ago - at 03/21/2025 09:10AM
After applying an emergency fix,
we can see that the services are now operational for both AU and AU-2 regions.
Our Operations team is still actively monitoring the services and implementing a permanent fix for this issue.
IDENTIFIED
11 months ago - at 03/21/2025 08:51AM
AU is now fully recovered.
Our engineers are still implementing a permanent fix for this issue.
IDENTIFIED
11 months ago - at 03/21/2025 06:39AM
The outgoing connections issues have been corrected after deploying an emergency fix.
IDENTIFIED
11 months ago - at 03/21/2025 06:35AM
We are continuing to work on a fix for this issue.
IDENTIFIED
11 months ago - at 03/21/2025 06:28AM
We noticed that some customer environments are failing to make outgoing connections.
Our engineers are still actively working on the recovery.
IDENTIFIED
11 months ago - at 03/21/2025 05:23AM
AU-2 is now fully recovered.
IDENTIFIED
11 months ago - at 03/21/2025 04:55AM
We have detected an issue affecting service on the AU and AU-2 regions. Our Operations team has been notified and is currently working to resolve the issue. Projects on affected regions may experience delays when loading console, triggering deployments or taking backups.
This issue does not affect availability of any environments, only the API services for the project. There is no site downtime as a result of this issue.
Latest Platform.sh outages
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