Degraded Performance of Console and Deployment services on AU, AU-2 regions.

This incident has been resolved.

After applying an emergency fix,
we can see that the services are now operational for both AU and AU-2 regions.

Our Operations team is still actively monitoring the services and implementing a permanent fix for this issue.

AU is now fully recovered.

Our engineers are still implementing a permanent fix for this issue.

The outgoing connections issues have been corrected after deploying an emergency fix.

We are continuing to work on a fix for this issue.

We noticed that some customer environments are failing to make outgoing connections.
Our engineers are still actively working on the recovery.

AU-2 is now fully recovered.

We have detected an issue affecting service on the AU and AU-2 regions. Our Operations team has been notified and is currently working to resolve the issue. Projects on affected regions may experience delays when loading console, triggering deployments or taking backups.
This issue does not affect availability of any environments, only the API services for the project. There is no site downtime as a result of this issue.