Outage in Platform.sh
Degraded Performance on us.platform.sh and us-2.platform.sh regions
Resolved MinorIncident Report
Our monitoring has detected serious issues with our cloud infrastructure provider which affect all sites hosted on the us.platform.sh region. Currently, these issues look to be resulting in degraded performance, rather than a complete outage.
Our operations team has been notified and they are investigating the issue with our provider.
We will update you as soon as we have further information.
Components affected
Platform.sh USA (East) (us.platform.sh) Platform.sh USA-2 (East 2) (us-2.platform.sh)Need to monitor Platform.sh outages?
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 10/20/2025 07:20PM
Performance looks to have improved recently, and we are monitoring the results.
IDENTIFIED
1 day ago - at 10/20/2025 05:02PM
We are also detecting degraded performance on the us-2.platform.sh region due to the ongoing AWS incident in us-east-1.
Currently, both us-2.platform.sh and us.platform.sh regions are impacted by degraded performance due to the ongoing AWS incident.
IDENTIFIED
1 day ago - at 10/20/2025 03:55PM
The us.platform.sh region is continuing to experience degraded performance due to the ongoing AWS incident in us-east-1.
INVESTIGATING
1 day ago - at 10/20/2025 03:01PM
Our monitoring has detected serious issues with our cloud infrastructure provider which affect all sites hosted on the us.platform.sh region. Currently, these issues look to be resulting in degraded performance, rather than a complete outage.
Our operations team has been notified and they are investigating the issue with our provider.
We will update you as soon as we have further information.
Latest Platform.sh outages
Partial Outage on FR-3 - 7 days ago
Projects and Organizations service outage - about 1 month ago
Partial Outage on EU-5 region - about 1 month ago
Partial Outage on EU-5 region - about 1 month ago
Partial Outage on Europe (Germany) (de-2.platform.sh) - 2 months ago
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