Outage in Pleo

Card transactions impacted for small amount of customers

Resolved Minor
September 09, 2022 - Started about 3 years ago - Lasted about 16 hours
Official incident page

Incident Report

Dear customers, We have identified a technical issue that is impacting a small amount of customers. As a result you may experience issues when making transactions. Our engineers are investigating and monitoring the issue, and are working on providing a fix as soon as possible. We apologize for the inconvenience this may cause and will keep you posted with new events as they occur.
Components affected
Pleo 💳 Transactions Pleo 💰 Wallet Pleo Card

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Latest Updates ( sorted recent to last )
INVESTIGATING about 3 years ago - at 09/10/2022 10:56AM

We are continuing the investigation of the issue. The expectation is that it will be resolved during the evening. We will continue to share information as soon as there are any new updates.

INVESTIGATING about 3 years ago - at 09/09/2022 07:15PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 09/09/2022 07:13PM

Dear customers,
We have identified a technical issue that is impacting a small amount of customers. As a result you may experience issues when making transactions. Our engineers are investigating and monitoring the issue, and are working on providing a fix as soon as possible.

We apologize for the inconvenience this may cause and will keep you posted with new events as they occur.

Latest Pleo outages

Some users had trouble logging in, or experienced degraded performance - about 16 hours ago
Issues submitting out‑of‑pocket expenses - 5 days ago
Issues submissing out-of-pocket expenses - 7 days ago
Delay in card spends appearing in app - 12 days ago
Pleo experiencing login and other issues - 14 days ago

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