Outage in Pleo

Auto top-up functionalities are impacted for EUR customers

Resolved Major
February 12, 2024 - Started over 1 year ago - Lasted 1 day
Official incident page

Incident Report

We are experiencing several issues with Auto Top-Up functionalities. We are investigating the root cause.
Components affected
Pleo 💰 Wallet
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/13/2024 01:54PM

The incident has been resolved

IDENTIFIED over 1 year ago - at 02/12/2024 12:28PM

The issue has been identified. Pleo recommends to perform manual top ups instead of relying on Auto Top-Ups.
Pleo is currently in direct communication with their banking partners to fix this issue.

INVESTIGATING over 1 year ago - at 02/12/2024 10:00AM

We are experiencing several issues with Auto Top-Up functionalities. We are investigating the root cause.

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