Outage in Pleo

Instant Auto Top Up is temporarily experiencing a degraded experience

Resolved Minor
June 11, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We've spotted that something has gone wrong with one of our Open Banking partners and this might result in failed Instant Auto Top Up to the Pleo wallet. We're currently investigating the issue, and will provide an update soon. We strongly recommend to make use of manual top-up transfers until the outage is fully resolved, thanks.
Components affected
Pleo 💰 Wallet
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/11/2024 12:54PM

The issue is now resolved, and Instant Auto top-ups are fully operational again.

INVESTIGATING over 1 year ago - at 06/11/2024 08:37AM

We've spotted that something has gone wrong with one of our Open Banking partners and this might result in failed Instant Auto Top Up to the Pleo wallet. We're currently investigating the issue, and will provide an update soon.

We strongly recommend to make use of manual top-up transfers until the outage is fully resolved, thanks.

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