Outage in Plivo

Call connection delays on Outbound Voice towards US phone numbers

Resolved Minor
July 12, 2024 - Started 4 months ago - Lasted about 17 hours
Official incident page

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Outage Details

Dear Valued Customer, Our carrier partner observing outbound voice call connection delays towards US phone numbers. A small percentage of phone numbers may experience call connection delays. We are working with our carrier to resolve this issue as soon as possible. Please get in touch with Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #67800
Components affected
Plivo Voice, North America
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/13/2024 01:37AM

This incident has been resolved.

MONITORING 4 months ago - at 07/13/2024 12:42AM

Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

INVESTIGATING 4 months ago - at 07/13/2024 12:39AM

Dear Valued Customer,

Our carrier partner observing outbound voice call connection delays towards US phone numbers. A small percentage of phone numbers may experience call connection delays.

We are working with our carrier to resolve this issue as soon as possible.

Please get in touch with Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#67800

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