Outage in Plivo

Delivery delay on Outbound toll-free SMS towards US phone numbers

Resolved Minor
July 23, 2024 - Started 5 months ago - Lasted 1 day
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partners is currently observing outbound toll-free SMS delivery delays towards Multiple Small Networks in the US for a Subset of Short and Long Codes. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #68515
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/25/2024 10:34AM

This incident has been resolved.

INVESTIGATING 5 months ago - at 07/23/2024 11:11PM

Dear Valued Customer,

One of our carrier partners is currently observing outbound toll-free SMS delivery delays towards Multiple Small Networks in the US for a Subset of Short and Long Codes. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#68515

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