Outage in plusserver

Impairments - Beeinträchtigungen pluscloud VMware Region DE-4

Resolved Major
July 17, 2024 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear customers, We are currently experiencing disruptions in pluscloud DE-4 and are investigating them. We will provide an update as soon as we have further information. We regret any inconvenience this may cause. -- Sehr geehrte Kunden, derzeit stellen wir Beeinträchtigungen in der pluscloud DE-4 Region fest und gehen diesen nach. Sobald wir weitere Erkenntnisse haben, erfolgt ein Update. Wir bedauern, eventuelle Unannehmlichkeiten in diesem Zusammenhang.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/17/2024 01:44AM

Dear customers,

The incident has been resolved. We are still processing open tickets. We kindly ask you to check self-created virtual machines and configurations. If there are any further problems, please do not hesitate to contact us.


--
Sehr geehrte Kunden,

Der Incident ist behoben. Noch offene Tickets werden von uns abgearbeitet. Wir bitten Sie, selbst erstellte virtuelle Maschinen und Konfigurationen zu überprüfen. Sollten widererwarten weitere Probleme bestehen, zögern Sie nicht, sich bei uns zu melden.

INVESTIGATING 5 months ago - at 07/17/2024 01:21AM

Dear customers,

We were able to delimit the issue and are continuously working to reboot the affected server and edge gateways to restore the services.

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Sehr geehrte Kunden,

nachdem die Störungsursache eingegrenzt werden konnte, sind wir bereits seit einiger Zeit dabei, die betroffenen Server und EdgeGateways zu rebooten, um die Services wieder herzustellen.

INVESTIGATING 5 months ago - at 07/17/2024 12:26AM

Dear customers,

We are currently experiencing disruptions in pluscloud DE-4 and are investigating them. We will provide an update as soon as we have further information.
We regret any inconvenience this may cause.
--

Sehr geehrte Kunden,

derzeit stellen wir Beeinträchtigungen in der pluscloud DE-4 Region fest und gehen diesen nach. Sobald wir weitere Erkenntnisse haben, erfolgt ein Update.
Wir bedauern, eventuelle Unannehmlichkeiten in diesem Zusammenhang.

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