Outage in Podium

Review notification emails not sending

Resolved Minor
April 24, 2023 - Started over 2 years ago - Lasted 2 days

Incident Report

We implemented a fix and are currently monitoring the result. Some users are starting to see review emails come in again.
Components affected
Podium Reviews

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Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 04/25/2023 09:03PM

We implemented a fix and are currently monitoring the result. Some users are starting to see review emails come in again.

INVESTIGATING over 2 years ago - at 04/18/2023 03:30AM

Email notifications for new reviews have stopped sending out to some customers. We are currently investigating this issue.

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