Outage in Podium

Review issues with Reporting and Attribution

Resolved Minor
April 25, 2023 - Started about 2 years ago - Lasted 32 minutes

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Outage Details

We've identified the issue and got reports back up and running. Fixing review attribution is currently in progress.
Components affected
Podium Reviews
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 years ago - at 04/25/2023 03:36PM

We've identified the issue and got reports back up and running. Fixing review attribution is currently in progress.

INVESTIGATING about 2 years ago - at 04/25/2023 03:26PM

Some customers may be seeing issues this morning with review data not appearing on reporting, and reviews not being automatically credited to employees. Our team is currently investigating this.

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