Outage in Podium
Webphone calls disconecting when on the Calls tab or navigating to the Calls tab
Resolved Minor
June 05, 2025 - Started 5 months ago
- Lasted about 4 hours
Incident Report
We have identified an issue where, during an active call, selecting the **Calls tab** causes the call widget to disappear. For **outbound calls**, the call will continue in the background until the page is refreshed. However, for **inbound calls**, this action results in the call being disconnected.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
5 months ago - at 06/05/2025 06:48PM
We have identified an issue where, during an active call, selecting the **Calls tab** causes the call widget to disappear. For **outbound calls**, the call will continue in the background until the page is refreshed. However, for **inbound calls**, this action results in the call being disconnected.
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