Outage in Podium
Some customers unable to send Bulk Messages
Resolved Minor
September 28, 2023 - Started about 2 years ago
- Lasted about 1 hour
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Outage Details
We've identified the issue and are working on a fix. In the meantime, these Bulk Messages can be sent if it's recreated as a new one and sent out, but as a brand new Bulk Message - not through the 'Duplicate' feature.
Components affected
Podium CampaignsLatest Updates ( sorted recent to last )
IDENTIFIED
about 2 years ago - at 09/28/2023 06:00PM
We've identified the issue and are working on a fix. In the meantime, these Bulk Messages can be sent if it's recreated as a new one and sent out, but as a brand new Bulk Message - not through the 'Duplicate' feature.
INVESTIGATING
about 2 years ago - at 09/28/2023 05:46PM
We are currently investigating this incident.
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