Outage in Podium
Delays in contact updates
Resolved Minor
October 03, 2025 - Started about 1 month ago
- Lasted about 2 hours
Incident Report
We are seeing delays in contact updates. Events such as uploading contact CSV file, and updating contact data may see a delay. The update will go through but may take some time. We are currently investigating the cause and will provide more updates as information becomes available.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 month ago - at 10/03/2025 03:41PM
We are seeing delays in contact updates. Events such as uploading contact CSV file, and updating contact data may see a delay. The update will go through but may take some time. We are currently investigating the cause and will provide more updates as information becomes available.
MONITORING
about 1 month ago - at 10/03/2025 04:11PM
We are currently pushing a fix that will resolve the latency, and we will continue to monitor to ensure the queue returns to normal.
Latest Podium outages
Bulk messages failing - about 15 hours ago
LiveChat Switch to text messages not sending - 5 days ago
Platform slowness - 6 days ago
High error rate with Messaging - 15 days ago
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