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Outage in Podium

A small number of accounts are experiencing issues with Outbound MMS Messages

Resolved Minor
October 03, 2025 - Started 4 months ago - Lasted about 2 hours

Incident Report

We noticed a small spike in outbound MMS (messages with attachments) messaging errors. The list of affected accounts seems small but we're unaware of the scope and are actively investigating. We'll provide an update as we discover more
Components affected
Podium Messaging

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Latest Updates ( sorted recent to last )
INVESTIGATING 4 months ago - at 10/03/2025 03:22PM

We noticed a small spike in outbound MMS (messages with attachments) messaging errors. The list of affected accounts seems small but we're unaware of the scope and are actively investigating. We'll provide an update as we discover more

MONITORING 4 months ago - at 10/03/2025 04:13PM

We have noticed error rates returning to normal but are continuing to monitor to ensure everything has been resolved

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