Outage in Podium

Users are unable to log in through the Forgot Password flow in some instances

Resolved Minor
February 08, 2024 - Started over 1 year ago - Lasted 22 minutes

Need to monitor Podium outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Podium, and never miss an outage again.
Start Free Trial

Outage Details

On the Mobile app, when going through the Forgot Password flow using a phone number users will receive an invalid code. We've got our engineering team working on a fix. Using email to go through the Forgot Password flow is working as intended.
Components affected
Podium Mobile
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 02/08/2024 10:59PM

On the Mobile app, when going through the Forgot Password flow using a phone number users will receive an invalid code. We've got our engineering team working on a fix. Using email to go through the Forgot Password flow is working as intended.

Latest Podium outages

Delays in contact updates - 11 days ago
A small number of accounts are experiencing issues with Outbound MMS Messages - 11 days ago
Delivery delays to T-Mobile numbers (US) - 15 days ago
Some Outlook emails not delivering - 20 days ago
Intermittent Issues with AI Escalations - 28 days ago

The Status Page Aggregator Built for IT Managers

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook