Outage in Podium

Users are unable to log in through the Forgot Password flow in some instances

Resolved Minor
February 08, 2024 - Started over 1 year ago - Lasted 22 minutes

Incident Report

On the Mobile app, when going through the Forgot Password flow using a phone number users will receive an invalid code. We've got our engineering team working on a fix. Using email to go through the Forgot Password flow is working as intended.
Components affected
Podium Mobile

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Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 02/08/2024 10:59PM

On the Mobile app, when going through the Forgot Password flow using a phone number users will receive an invalid code. We've got our engineering team working on a fix. Using email to go through the Forgot Password flow is working as intended.

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