Outage in Podium

Some new users are unable to access the platform

Resolved Minor
September 23, 2024 - Started about 1 year ago - Lasted about 2 hours

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Outage Details

Some users are unable to access the platform. We're investigating some initial theories into what could be causing this. We'll provide an update shortly
Components affected
Podium Web Application
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 year ago - at 09/23/2024 05:23PM

Some users are unable to access the platform. We're investigating some initial theories into what could be causing this. We'll provide an update shortly

INVESTIGATING about 1 year ago - at 09/23/2024 05:43PM

This is only impacting brand new accounts created since September 21st, 2024.

IDENTIFIED about 1 year ago - at 09/23/2024 06:26PM

We've identified the issue and have unblocked most new accounts impacted. We're still working to resolve a small subset of accounts.

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