Outage in Podium

Messages failing to update delivery status

Resolved Minor
December 06, 2024 - Started 23 days ago - Lasted 21 minutes

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Outage Details

We are currently investigating an issue where messages are stuck in Sending... status, Messages are being delivered successfully, but failing to update the status. We will post an update as soon as more information is available.
Components affected
Podium Messaging
Latest Updates ( sorted recent to last )
INVESTIGATING 23 days ago - at 12/06/2024 03:04PM

We are currently investigating an issue where messages are stuck in Sending... status, Messages are being delivered successfully, but failing to update the status. We will post an update as soon as more information is available.

MONITORING 23 days ago - at 12/06/2024 03:20PM

We implemented a fix and we are seeing improvments on any new messages that are sent. We are working to update the delivery status on the messages that are still stuck in Sending...

Latest Podium outages

Delayed AI messages - 18 days ago

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