Outage in Podium

Webphone calls placed on hold are experiencing issues.

Resolved Minor
February 12, 2025 - Started 2 months ago - Lasted about 21 hours

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Outage Details

We have identified that the issue is caused by the new version of Chromium (133.0.6943.54). We recommend using a different browser or postponing the Chrome update until the Chromium bug is resolved.
Components affected
Podium Voice
Latest Updates ( sorted recent to last )
MONITORING 2 months ago - at 02/12/2025 09:45PM

We have identified that the issue is caused by the new version of Chromium (133.0.6943.54). We recommend using a different browser or postponing the Chrome update until the Chromium bug is resolved.

INVESTIGATING 2 months ago - at 02/12/2025 09:22PM

Calls made using our webphones through Chrome may not be functioning properly when placed on hold. In these cases, our users can hear their customers, while the customers only hear hold music. We are actively investigating the issue and will provide updates soon.

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