Outage in Podium

Bulk Message limits may be calculated incorrectly

Resolved Minor
April 09, 2025 - Started 16 days ago - Lasted about 23 hours

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Outage Details

A small subset of users might be seeing an incorrect calculation of their bulk message limits. We understand the impact of this issue and have our engineering team digging in to learn more and resolve the miscalculations as quickly as possible. We'll provide an update soon.
Components affected
Podium Campaigns
Latest Updates ( sorted recent to last )
INVESTIGATING 16 days ago - at 04/09/2025 06:00PM

A small subset of users might be seeing an incorrect calculation of their bulk message limits. We understand the impact of this issue and have our engineering team digging in to learn more and resolve the miscalculations as quickly as possible. We'll provide an update soon.

MONITORING 16 days ago - at 04/10/2025 01:14AM

We implemented a fix and are currently monitoring the result.

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