Outage in Podium
Missing phone numbers
Resolved Minor
June 12, 2025 - Started 10 months ago
- Lasted about 4 hours
Incident Report
We are seeing reports of Podium Phone numbers missing on select accounts. We are investigating the issue and working to restore phone numbers.
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Latest Updates ( sorted recent to last )
INVESTIGATING
10 months ago - at 06/12/2025 03:56PM
We are seeing reports of Podium Phone numbers missing on select accounts. We are investigating the issue and working to restore phone numbers.
INVESTIGATING
10 months ago - at 06/12/2025 04:33PM
We're still investigating this incident as well as the quickest way to return functionality for the accounts that are unable to message. We appreciate your patience and we'll provide an update as soon as possible
IDENTIFIED
10 months ago - at 06/12/2025 05:12PM
We have identified the cause of these Podium numbers being deleted. We're still scoping out exact impact but we believe the affected number of users is low. We're still working on restoring functionality and will provide an update soon
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