Outage in Podium

One way audio on incoming calls.

Resolved Minor
June 24, 2025 - Started 4 months ago - Lasted about 1 hour

Incident Report

We are aware of an intermittent one-way audio issue affecting incoming calls and are actively investigating its root cause. In the meantime, calling the customer back restores two-way audio on those affected calls. We appreciate your patience as we work to resolve this matter.
Components affected
Podium Voice

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Latest Updates ( sorted recent to last )
INVESTIGATING 4 months ago - at 06/24/2025 06:59PM

We are aware of an intermittent one-way audio issue affecting incoming calls and are actively investigating its root cause. In the meantime, calling the customer back restores two-way audio on those affected calls. We appreciate your patience as we work to resolve this matter.

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