Incident Report
We're aware of high volume of error rates with messaging within Podium. We are investigating but believe this to be an issue with the greater AWS Outage occurring today. We appreciate your patience with us
Components affected
Podium MessagingOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 6 hours ago - at 10/20/2025 06:16PM
We're aware of high volume of error rates with messaging within Podium. We are investigating but believe this to be an issue with the greater AWS Outage occurring today. We appreciate your patience with us
MONITORING
about 3 hours ago - at 10/20/2025 09:52PM
We confirmed that the cause of the error messaging was due to the AWS outage affecting our carrier. We have seen improvement on the errors, and believe that we are now recovering, but we will continue to monitor for any spikes in errors.
Latest Podium outages
Contacts page giving Uh-Oh error - about 8 hours ago
Issues with Podium Webphones - about 11 hours ago
Delays in contact updates - 17 days ago
Delivery delays to T-Mobile numbers (US) - 21 days ago
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