Outage in Podium
High error rate with Messaging
Resolved Minor
October 20, 2025 - Started 30 days ago
- Lasted about 20 hours
Incident Report
We're aware of high volume of error rates with messaging within Podium. We are investigating but believe this to be an issue with the greater AWS Outage occurring today. We appreciate your patience with us
Components affected
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Latest Updates ( sorted recent to last )
INVESTIGATING
30 days ago - at 10/20/2025 06:16PM
We're aware of high volume of error rates with messaging within Podium. We are investigating but believe this to be an issue with the greater AWS Outage occurring today. We appreciate your patience with us
MONITORING
30 days ago - at 10/20/2025 09:52PM
We confirmed that the cause of the error messaging was due to the AWS outage affecting our carrier. We have seen improvement on the errors, and believe that we are now recovering, but we will continue to monitor for any spikes in errors.
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