Outage in Podium
The window that pops up when checking a new Lead is erroring out
Resolved Minor
December 17, 2025 - Started 21 days ago
- Lasted about 1 hour
Incident Report
When clicking More Details on a lead, the window that pops up is showing an error message. Leads are still actively pulling in, but the details for them are not currently viewable. We're actively investigating and will provide an update soon.
Need to monitor Podium outages?
One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
INVESTIGATING
21 days ago - at 12/17/2025 08:10PM
When clicking More Details on a lead, the window that pops up is showing an error message. Leads are still actively pulling in, but the details for them are not currently viewable. We're actively investigating and will provide an update soon.
IDENTIFIED
21 days ago - at 12/17/2025 08:31PM
We have identified the cause for the error message and are working on a fix that should be live soon.
Latest Podium outages
Voice agent not understanding callers - 20 days ago
Inbound attachments showing in Inbox as attachment - 26 days ago
AI escalations are failing to process for certain locations. - about 1 month ago
Some inbound images are failing to deliver - about 1 month ago
Some outbound SMS messages failing - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5350 services available
Integrations with
