Outage in Podium
Voice agent not understanding callers
Resolved Major
December 18, 2025 - Started about 2 months ago
- Lasted 22 minutes
Incident Report
There is an issue where the voice agent does not understand the caller during the call. We have identified the root cause and are working on resolving it.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 months ago - at 12/18/2025 07:45PM
There is an issue where the voice agent does not understand the caller during the call. We have identified the root cause and are working on resolving it.
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