Outage in Podium

Voice agent not understanding callers

Resolved Major
December 18, 2025 - Started 21 days ago - Lasted 22 minutes

Incident Report

There is an issue where the voice agent does not understand the caller during the call. We have identified the root cause and are working on resolving it.

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Latest Updates ( sorted recent to last )
IDENTIFIED 21 days ago - at 12/18/2025 07:45PM

There is an issue where the voice agent does not understand the caller during the call. We have identified the root cause and are working on resolving it.

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