Outage in Podium
Voice AI transfers will occasionally drop the call and send straight to Voicemail
Resolved Minor
June 11, 2026 - Started about 8 hours ago
- Lasted about 1 hour
Incident Report
When our Voice AI agent attempts to transfer to another person or call group, we're seeing the call occasionally drop and send the caller straight to Voicemail. We're actively investigating this issue and working on a fix.
Components affected
Podium VoiceTrusted by 1,000+ teams
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INVESTIGATING
about 8 hours ago - at 06/11/2026 03:21PM
When our Voice AI agent attempts to transfer to another person or call group, we're seeing the call occasionally drop and send the caller straight to Voicemail. We're actively investigating this issue and working on a fix.
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