Outage in PointClickCare

WWW27 API performance degradation

Resolved Major
October 17, 2023 - Started about 2 years ago - Lasted about 2 hours

Incident Report

Teams have been alerted to an issue impacting WWW27 APIs resulting in outages for Public API Partners and various internal services.

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Latest Updates ( sorted recent to last )
about 2 years ago - at 10/18/2023 03:18AM

Teams have been alerted to an issue impacting WWW27 APIs resulting in outages for Public API Partners and various internal services.

about 2 years ago - at 10/18/2023 03:36AM

Clients in W27 will be experiencing further degraded performance while teams restore service

about 2 years ago - at 10/18/2023 04:29AM

Teams continue to work towards resolution to restore service. Updates to come within within 60m

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