Outage in PointClickCare

Pharmacy/Wellness Workspace degradation

Resolved Minor

January 28, 2025 - Started 12 months ago - Lasted about 2 hours

Incident Report

PointClickCare is investigating an issue with processing updates to certain orders within Pharmacy Connect.
Users may see an error message when trying to update an order.
Updates to follow.

Components affected

PointClickCare Pharmacy Connect

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Latest Updates ( sorted recent to last )

12 months ago - at 01/28/2025 03:59AM

PointClickCare is investigating an issue with processing updates to certain orders within Pharmacy Connect.
Users may see an error message when trying to update an order.
Updates to follow.

Latest PointClickCare outages

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PAC patient display errors - 16 days ago

Elevated response times on EFS - 18 days ago

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