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Outage in Polar

Slowness and sync problems caused by Daylight Saving Time

Resolved Minor
October 30, 2022 - Started over 3 years ago - Lasted 1 day
Official incident page

Incident Report

Our servers are always experiencing extra high loads on the day that Daylight Saving Time starts or ends. This may show as slowness or synchronization failing altogether. Please try again later. Thank you for understanding!
Components affected
Polar Flow web service Polar Flow mobile application Polar Beat mobile application Polar account.polar.com Polar API/3rd party sync Polar Data transfer to MyFitnessPal Polar Data transfer to Strava Polar Data transfer to TrainingPeaks

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 10/30/2022 10:11AM

We are continuing to monitor for any further issues.

MONITORING over 3 years ago - at 10/30/2022 08:57AM

We are continuing to monitor for any further issues.

MONITORING over 3 years ago - at 10/30/2022 08:56AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 10/30/2022 07:14AM

Our servers are always experiencing extra high loads on the day that Daylight Saving Time starts or ends. This may show as slowness or synchronization failing altogether. Please try again later. Thank you for understanding!

Latest Polar outages

Strava data transfer issues - 14 days ago
Flow app Android 7.35.0 activity data synchronization issue - about 2 months ago
Degraded performance in support.polar.com - 3 months ago
Data transfer issue affecting Flow-to-AccessLink API partners on Jan 7th - 4 months ago
AccessLink API maintenance break - 4 months ago

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