Outage in Polar

Slowness and sync problems caused by Daylight Saving Time

Resolved Minor
October 30, 2022 - Started almost 3 years ago - Lasted 1 day
Official incident page

Incident Report

Our servers are always experiencing extra high loads on the day that Daylight Saving Time starts or ends. This may show as slowness or synchronization failing altogether. Please try again later. Thank you for understanding!
Components affected
Polar Data transfer to TrainingPeaks Polar Data transfer to MyFitnessPal Polar Data transfer to Strava Polar API/3rd party sync Polar Beat mobile application Polar account.polar.com Polar Flow web service Polar Flow mobile application

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Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 10/30/2022 10:11AM

We are continuing to monitor for any further issues.

MONITORING almost 3 years ago - at 10/30/2022 08:57AM

We are continuing to monitor for any further issues.

MONITORING almost 3 years ago - at 10/30/2022 08:56AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 3 years ago - at 10/30/2022 07:14AM

Our servers are always experiencing extra high loads on the day that Daylight Saving Time starts or ends. This may show as slowness or synchronization failing altogether. Please try again later. Thank you for understanding!

Latest Polar outages

Slowness and sync problems caused by Daylight Saving Time - 1 day ago
Strava and TrainingPeaks data transfer issues - 7 days ago
Data transfer unstable - 20 days ago
Data not downloadable for AccessLink Partners - error 403 - about 2 months ago
Services recovering from maintenance - 6 months ago

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