Outage in Polar

MyFitnessPal data transfer issues

Resolved Minor
March 14, 2023 - Started over 2 years ago - Lasted 6 days
Official incident page

Incident Report

We are experiencing data transfer issues between Polar Flow and MyFitnessPal. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
Components affected
Polar Data transfer to MyFitnessPal Polar Data transfer to Strava

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/20/2023 08:45AM

Synchronization issues between Polar Flow and [third-party name] have been resolved and you can sync your device normally again. Apologies for the inconvenience these issues may have caused you.

INVESTIGATING over 2 years ago - at 03/17/2023 08:13AM

We are experiencing delays when transferring data from Polar Flow to MyFitnessPal. We've managed to improve the situation, and we will continue the work to get it working normally. Thanks for your patience.

INVESTIGATING over 2 years ago - at 03/14/2023 07:17PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 03/14/2023 07:05PM

We are experiencing data transfer issues between Polar Flow and MyFitnessPal. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

Latest Polar outages

Slowness and sync problems caused by Daylight Saving Time - 1 day ago
Strava and TrainingPeaks data transfer issues - 6 days ago
Data transfer unstable - 20 days ago
Data not downloadable for AccessLink Partners - error 403 - about 2 months ago
Services recovering from maintenance - 6 months ago

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