A data transfer issue affected Polar's Flow-to-AccessLink API partners from January 7th at 07:00 UTC until midnight, disrupting the Polar API/3rd party sync component. Data transfer functionality returned to normal after midnight, but the incident required an extended investigation and monitoring period. The issue was fully resolved on March 24th after deploying a fix and completing data consistency checks.
This incident has been resolved.
The fix has been deployed, and data consistency checks are in progress.
We are continuing to investigate the issue.
We are investigating a data transfer issue affecting Flow-to-AccessLink API partners. The issue began on January 7th at 07:00 UTC and continued until midnight. After midnight data transfer has worked normally.
We will keep you updated on the investigation at status.polar.com. We apologize for the inconvenience and thank you for your patience.
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