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Outage in Polar

Strava data transfer issues

Resolved Minor
December 31, 2019 - Started over 6 years ago - Lasted about 2 years
Official incident page

Incident Report

We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal. All data is safe. In case you do not want to wait, you can always transfer your missing data to Strava manually by logging in to Polar Flow (https://flow.polar.com/) and exporting your sessions as TCX files (https://support.polar.com/en/support/how_do_i_export_individual_training_sessions_from_polar_flow_web_service). Next, simply upload the TCX files to Strava. Apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED about 6 years ago - at 01/01/2020 08:19AM

Data transfer issues between Polar Flow and Strava have been resolved. Apologies for the inconvenience these issues may have caused you.

INVESTIGATING over 6 years ago - at 12/31/2019 01:01PM

We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal. All data is safe. In case you do not want to wait, you can always transfer your missing data to Strava manually by logging in to Polar Flow (https://flow.polar.com/) and exporting your sessions as TCX files (https://support.polar.com/en/support/how_do_i_export_individual_training_sessions_from_polar_flow_web_service). Next, simply upload the TCX files to Strava. Apologies for the inconvenience.

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