Outage in Portnox CLEAR
Authentication Failures Affecting Okta Customers
Resolved Major
December 16, 2024 - Started about 1 year ago
Official incident page
Official incident page
Incident Report
We have received reports of customers experiencing difficulties authenticating to services protected by Portnox Cloud services following the 2024.12 release earlier today. The issue is limited to those customers utilizing Okta as their authentication repository.
Our engineering team is investigating the issue now, and we anticipate a fix will be forthcoming shortly.
Need to monitor Portnox CLEAR outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 12/16/2024 09:41PM
This issue has been resolved and all services are now operating normally
IDENTIFIED
about 1 year ago - at 12/16/2024 06:14PM
We have received reports of customers experiencing difficulties authenticating to services protected by Portnox Cloud services following the 2024.12 release earlier today. The issue is limited to those customers utilizing Okta as their authentication repository.
Our engineering team is investigating the issue now, and we anticipate a fix will be forthcoming shortly.
Latest Portnox CLEAR outages
Portnox Cloud Portal - 6 months ago
Temporary Portal Disruption - 6 months ago
Temporary Portal Disruption - about 1 year ago
West-EU RADIUS Service Disruption - over 1 year ago
Temporary RADIUS service disruption - over 1 year ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5850 services available
Integrations with
