Outage in Portnox CLEAR
Portnox Cloud Portal
Resolved MajorIncident Report
Portnox Cloud Portal is experiencing a service disruption as of Friday August 29th at 5:30pm CDT. All RADIUS authentication services remain unaffected. DevOps and Engineering teams are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 08/29/2025 11:18PM
The web portal's service has been fully restored. Teams are still actively engaged with Microsoft to implement measures to prevent this from occurring again.
IDENTIFIED
4 months ago - at 08/29/2025 11:01PM
We are continuing to work on a fix for this issue.
IDENTIFIED
4 months ago - at 08/29/2025 11:01PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 months ago - at 08/29/2025 10:34PM
Portnox Cloud Portal is experiencing a service disruption as of Friday August 29th at 5:30pm CDT. All RADIUS authentication services remain unaffected. DevOps and Engineering teams are investigating.
Latest Portnox CLEAR outages
Temporary Portal Disruption - 4 months ago
Temporary Portal Disruption - 11 months ago
Authentication Failures Affecting Okta Customers - about 1 year ago
West-EU RADIUS Service Disruption - over 1 year ago
Temporary RADIUS service disruption - over 1 year ago
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