Outage in Portnox CLEAR
West-EU RADIUS Service Disruption
Resolved Minor
September 04, 2024 - Started over 1 year ago
Official incident page
Official incident page
Incident Report
Teams are actively engaged and investigating
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/03/2024 10:54PM
Microsoft has confirmed the incident was caused by unexpected issues in their West-EU datacenter. We are continuing to work closely with Microsoft to identify new ways of improving our service delivery to ensure outages such as these do not occur again.
MONITORING
over 1 year ago - at 09/03/2024 10:25PM
RADIUS services in West-EU have been fully restored. The team is closely engaged with Microsoft support to identify the cause of the outage.
INVESTIGATING
over 1 year ago - at 09/03/2024 10:00PM
Teams are actively engaged and investigating
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