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Outage in Portnox CLEAR

West-EU RADIUS Service Disruption

Resolved Minor
September 03, 2024 - Started over 1 year ago
Official incident page

Incident Report

Teams are actively engaged and investigating

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/03/2024 10:54PM

Microsoft has confirmed the incident was caused by unexpected issues in their West-EU datacenter. We are continuing to work closely with Microsoft to identify new ways of improving our service delivery to ensure outages such as these do not occur again.

MONITORING over 1 year ago - at 09/03/2024 10:25PM

RADIUS services in West-EU have been fully restored. The team is closely engaged with Microsoft support to identify the cause of the outage.

INVESTIGATING over 1 year ago - at 09/03/2024 10:00PM

Teams are actively engaged and investigating

Latest Portnox CLEAR outages

Portnox Cloud Portal - 6 months ago
Temporary Portal Disruption - about 1 year ago

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