Outage in Powerschool

Performance Matters Student OLA - Bad Gateway or delay in loading

Resolved Major
March 24, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Need to monitor Powerschool outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Powerschool, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue where students are unable to access OLA or receiving a Bad Gateway. Further updates will be shared as this is resolved.
Components affected
Powerschool Performance Matters
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/24/2023 02:27PM

The issue has been resolved preventing student access to OLA for all customers. If students experience additional issues please attempt to log out and back in to the application. We apologize for the inconvenience this has caused.

MONITORING over 2 years ago - at 03/24/2023 01:24PM

The issue causing students to experience Bad Gateways or the inability to log in to OLA is now resolved for most customers. We are monitoring access and any additional issues at this time. We will follow up when this is confirmed to be available for all students. We apologize for any inconvenience this has caused.

IDENTIFIED over 2 years ago - at 03/24/2023 12:48PM

The issue causing students to experience Bad Gateways or the inability to log in to OLA is still being investigated. The issue has been identified and the engineering teams are making progress to restore access. Further updates will be shared as this resolves.

INVESTIGATING over 2 years ago - at 03/24/2023 12:18PM

We are continuing to investigate this issue at the highest priority. Students may see a Bad Gateway error or the inability to get to the OLA session. Further updates will be shared as progress is made.

INVESTIGATING over 2 years ago - at 03/24/2023 11:50AM

We are currently investigating an issue where students are unable to access OLA or receiving a Bad Gateway. Further updates will be shared as this is resolved.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook