Outage in Powerschool

Site Slowness

Resolved Minor
August 24, 2023 - Started about 2 years ago - Lasted 30 minutes
Official incident page

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Outage Details

Currently some of our client base is experiencing slowness and errors when accessing tests or with navigating pages within the Performance Matters Platform. Refreshing the page may resolve the issue. Our Engineering team is currently investigating the reported issues and we will update further when there is new information or when this is resolved.
Components affected
Powerschool Performance Matters
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/24/2023 01:21PM

Our Engineering team has mitigated the issue and the site is now loading as expected. If you continue to see any residual issues, please reach out to our support team.

INVESTIGATING about 2 years ago - at 08/24/2023 12:54PM

Currently some of our client base is experiencing slowness and errors when accessing tests or with navigating pages within the Performance Matters Platform. Refreshing the page may resolve the issue. Our Engineering team is currently investigating the reported issues and we will update further when there is new information or when this is resolved.

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