Outage in Powerschool
Unable to login to Atrieve Web
Resolved MajorIncident Report
Summary AI Generated
**PowerSchool – Atrieve Web Login Outage** Users were unable to log in to Atrieve Web during a major outage lasting approximately 20 hours. The root cause was identified and a fix was deployed to production, restoring access. The incident was confirmed resolved and closed following a monitoring period.
We are currently investigating an issue where users aren't able to login to Atrieve Web.
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 08/11/2026 10:35AM
The issue reported for Atrieve Web has been resolved and this incident has been closed.
MONITORING
23 days ago - at 08/10/2026 05:02PM
We have deployed a fix to production that has resolved the issue in Atrieve Web. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
IDENTIFIED
23 days ago - at 08/10/2026 04:17PM
We have identified the cause for the ongoing issue in Atrieve Web and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
INVESTIGATING
23 days ago - at 08/10/2026 02:42PM
We are currently investigating an issue where users aren't able to login to Atrieve Web.
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