Outage in PPRO

giropay: Partial Service Disruption - Postbank

Resolved Major

June 09, 2023 - Started almost 3 years ago - Lasted 5 days
Official incident page

Incident Report

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

Components affected

PPRO giropay

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 06/14/2023 07:00AM

The external service disruption of giropay - Postbank has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.

INVESTIGATING almost 3 years ago - at 06/13/2023 03:58AM

The investigation of the Partial Service Disruption of giropay - Postbank is still ongoing. Please refer to our official Email Service Announcements for further details.

IDENTIFIED almost 3 years ago - at 06/10/2023 08:01AM

The identified external issue is still ongoing and technical teams of giropay are continuing to work towards resolving the situation.

IDENTIFIED almost 3 years ago - at 06/09/2023 04:01PM

The identified external issue is still ongoing and technical teams of giropay are continuing to work towards resolving the situation.

IDENTIFIED almost 3 years ago - at 06/09/2023 01:50PM

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

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