PPRO experienced a partial service degradation with Bancontact 3DS authentication that caused an increase in failed transactions and unexpected payment behaviors. The incident affected the Bancontact payment method for 43 minutes. The payment scheme returned to normal operations and performance recovered to expected service levels before the incident was resolved.
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This incident has been resolved.
We have received notification that the payment scheme has returned to normal operations. We are also confirming that the performance of this payment scheme has recovered to the expected service levels. We will continue to monitor the payment scheme's performance before closing the open incident with the payment scheme.
We have detected a partial service degradation at this payment method. As this degradation is ongoing, you may notice an increase in failed transactions and/or other unexpected behaviours.
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